Every tile in our collection is handcrafted to order, customized and tailored specifically towards your project. Colors may vary from piece to piece, an inherent and desirable quality in cement tile. Please note we do not maintain stock inventory.

Our pricing is determined by the number of colors incorporated into each product. For detailed pricing information, please contact us.

Our cement tile is suitable for a wide range of installations, including: bathrooms, showers, interior and exterior walls and floors, kitchen backsplashes, fireplaces, fountains and commercial spaces.

Cement tiles are renowned for their durability, providing long-lasting beauty. When installed and maintained properly, cement tiles can withstand time, an ideal choice for both residential and commercial applications. Invest in the durability of cement tiles and enjoy its charm for years to come.

Cement tiles are not only beautiful and durable but also environmentally friendly. Made from natural materials, they have a lower environmental impact. By choosing cement tiles, you’re making a sustainable choice.

We encourage customers to order samples beforehand to ensure their design meets expectations. Sample timelines varies depending on the arrival of our next large shipment from Mexico. Sample prices will also depend on the number of colors used on the design. Samples and final orders may slightly differ in color. Contact us for more information regarding your design.

Due to our intricate handmade process, please allow approximately 8-10 weeks for the completion of your order, with shipping times varying depending on order size and destination. It is recommended to order an additional 10-15% of tiles to account for any potential damages or for cuttings; a precautionary measure to also avoid delays caused by waiting for another shipment. Additionally, ordering more tiles can mitigate the risk of color discrepancies when purchasing another shipment of tile. Please note that shipping times may be subject to potential delays.

Proper installation is crucial to ensure the durability of the cement tile. Before the installation, ensure the tiles remain dry, as moisture can cause staining, color running, and surface damage. Inspect each tile carefully for any defects or major inconsistencies. Install the tiles over a flat and level surface using a high-quality thin-set adhesive, applying it to the full back of each tile. We recommend you do a test on a single tile check your desired finish.

It is important to note that Redondo Tiles are not pre-sealed, so sealing is absolutely necessary to protect them. Seal the tiles with an impregnating or penetrating sealer after cleaning AND before grouting, using a neutral cleaner throughout the process. Allow 2-3 days after the tiles are laid before grouting. After sealing or polishing tile, consider applying wax with a buffer for an added layer of protection.

Upon placing your order, you will receive a comprehensive list of installation guidelines for more information.

Maintaining the beauty and longevity of your Redondo Tile is simple with proper care. Place mats at entrances to prevent grit from causing wear, and sweep or dust regularly to remove debris. For routine cleaning, use a damp mop with a neutral cleaner - AVOID acidic or alkaline cleaners, as they may damage tiles.

Periodic buffing with a white pad can help maintain shine, while most stains can be removed with an all-purpose cleaner. For tougher stains, such as from oil or grease, oxalic acid crystals or cleaners designed for marble may be necessary. Wet the stained area, rub in circular motions with a white pad until the stain disappears, then rinse thoroughly to remove residue.

As a company policy, we require a 50% deposit upon placing your order, with the balance due upon arrival of the materials in San Antonio. Please note that once an order is placed, no returns or cancellations can be accepted. Samples must be paid in full upon being ordered.

We encourage you to address any questions or concerns regarding color, shade, texture, markings, or suitability before proceeding with installation. We cannot be responsible for any dissatisfaction post-installation.

Please note we are not liable for any incidental damages that may occur to the tile during and after shipping. Our products come with no warranties. Variations in shadings, markings, and texture may occur piece to piece, making an exact match impossible to guarantee.